We hope you are satisfied with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or exchange. Please see below for more information on our return policy.
Returns
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. We will not accept parts that have been damaged during installation.
Return Process
To return an item, please email customer service at sales@battleaxeoffroad.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in it’s original packaging, and mail your return to the following address:
Battle Axe Offroad
Attn: Returns
RMA#:
8066 Industrial Drive
Maria Stein, OH 45860
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
Exceptions
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please note
Questions
If you have any questions concerning our return policy, please contact us at:
sales@battleaxeoffroad.com
